Before 15:00 is the next day in house within the Netherlands and belgium. For other countries within 1-3 working days

Yes, you will receive via email a link to a track and trace page

If you have not received your package be sure to check with your neighbors or check the track and trace. If you still can't find it please contact us.

Please contact us as soon as possible if you wish to make changes or cancel your order. We will do our best to accommodate your request, but may not be able to guarantee changes if the order has already been processed or shipped.

You certainly can press Return here to follow the instructions for filing your return

Of course, if you are not satisfied with the product be sure to contact us so we can look at a solution together.