Reflection period/return

It may happen that you want to return an order. Perhaps because you do not like the product or maybe there is another reason why you do not want the order. Whatever the reason, you have the right to cancel your order up to 30 days after receipt without giving any reason.

You have another 30 days after cancellation to return your product. You will then be credited the full order amount including shipping costs. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at info@synxstore.nl We will then refund the order amount due within 30 days of notification of your return provided the product has already been received back in good order.

Should the product be damaged or the packaging more damaged than necessary to try the product, we may pass on this depreciation of the product to you. So please treat the product with care and make sure it is properly packaged when returning.

Submit return

You can easily register your return through our returns portal. Use the following URL link and enter your address and order number:

Submit return

Product exchange?

Would you like to exchange your product? That is no problem at all. You can contact info@synxstore.nl for this. However, you will bear the cost of returning the product yourself.”

I provided a wrong Delivery Address!

Did you accidentally enter a wrong delivery address? Please contact us as soon as possible. We will try to change the order for you.

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